Payment

1. Can I pay in cash?

You absolutely can. However, we can only accept Euro 50,00 notes.

2. Where can I find my invoice?

As soon as we have shipped your order, you will receive a confirmation email and invoice. In your account on our website you can find an overview of your order. Do you have questions about your invoice? Please contact our administration team.

3. How soon will I receive a credit?

You will receive a credit within 72 hours.

4. What is your payment term?

Unless otherwise agreed, payment must be made immediately.

5. My payment failed, what now?

That’s a bummer!  This is most likely due to a malfunction of the bank in question. We advise you to take a look at the status of your order in your account. If it says that it failed, check your bank account if the payment has gone through. If not, please try to make the payment again.

6. In which ways can I pay?

That depends on which country you place an order from. The options are shown in the shopping cart. In general we work with iDEAL, Bancontact, Visa, Master Card and Paypal. You can always transfer the amount by bank transfer, if you wish, we can also send you a link with a payment request.